Fnol Cabin Agent

AIG

Mexico
Fnol claims registration
Policy validation and collection
Customer service support
The FNOL Cabin Agent has the responsibility to provide immediate attention to the requests of our policyholders, even in situations where health and safety are compromised

Job Summary

  • The FNOL Cabin Agent has the responsibility to provide immediate attention to the requests of our policyholders, even in situations where health and safety are compromised.
  • The FNOL Cabin Agent is tasked with gathering detailed information to provide the care of car accidents, personal accidents, business lines and multiple assistance.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

The FNOL Cabin Agent has the responsibility to provide immediate attention to the requests of our policyholders, even in situations where health and safety are compromised.

Skills & Requirements

Must-have

  • FNOL claims registration
  • Policy validation and collection
  • Customer service support
  • Immediate attention to policyholders
  • Microsoft Excel (High)

Nice-to-have

  • Ability to work under pressure
  • High empathy and listening skills
  • Problem-solving skills
  • Efficient teamwork capacity
  • Proactivity
  • Willingness to learn

Key Requirements

  • 1 year in customer support
  • Basic knowledge of insurance and claims processes
  • Flexibility for shift rotation
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter