Operations Manager - Payments

Computershare

Bristol, United Kingdom
On-site
People management and development
Complex customer issue resolution
Accurate and compliant transaction processing
This role plays a key role within our Plans Operations team, with a particular focus on managing and delivering our most complex payment activities

Job Summary

  • This role plays a key role within our Plans Operations team, with a particular focus on managing and delivering our most complex payment activities.
  • You will lead, develop and engage a multi-site team to ensure high performance and effective resource allocation, overseeing complex customer issue resolution and maintaining strong client relationships.
  • The company offers flexible work, health and wellbeing rewards, share purchase options with company contributions, and extra rewards for recognition and investment in your future.

Matching Summary

This role plays a key role within our Plans Operations team, with a particular focus on managing and delivering our most complex payment activities.

Skills & Requirements

Must-have

  • People management and development
  • Complex customer issue resolution
  • Accurate and compliant transaction processing
  • Operational strategy contribution
  • Process building and optimization
  • Performance data analysis

Nice-to-have

  • Flexible work culture
  • World of potential
  • Welcoming and close-knit community
  • Passion for outstanding customer service

Key Requirements

  • Demonstrated experience in people management
  • Legal right to work in the United Kingdom

Work Rights

Legal right to work in the United Kingdom

Tailored Resume

Cover Letter