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Johnson & Johnson Innovative Medicine is seeking a Senior Field Service Engineer for their Surgery division in Taipei City, Taiwan. The role involves providing technical support, maintenance, and repair for medical devices, requiring strong communication and problem-solving skills along with relevant industry experience.
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Job Summary
This role involves responsible for pre-installation site assessment, capital installations, repair, preventive maintenance, and upgrades of medical devices.
The position requires maintaining clinical and technical knowledge to ensure customer issues are resolved efficiently while documenting all interactions in CRM systems.
Candidates must be able to work under pressure, adapt to changing schedules, and communicate effectively with diverse stakeholders including local partners and external customers.
Matching Summary
Match Score: 75
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Johnson & Johnson Innovative Medicine is seeking a Senior Field Service Engineer for their Surgery division in Taipei City, Taiwan. The role involves providing technical support, maintenance, and repair for medical devices, requiring strong communication and problem-solving skills along with relevant industry experience.
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Skills & Requirements
Must-have
Capital equipment installation and repair
Preventive maintenance and troubleshooting
CRM system documentation skills
Medical device industry experience
Willingness to travel nationwide
Nice-to-have
Extended warranty commercialization
Cross-functional collaboration skills
Agile communication with stakeholders
Technical certification in related field
Data gathering and analysis capabilities
Key Requirements
Experience in medical industry
Strong working knowledge of capital service and repair
Ability to diagnose and solve problems
Ability to work nationwide with domestic travel required