Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
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Monitor critical data center infrastructure
Ensure uninterrupted operations
Identify and escalate faults
** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical infrastructure, managing incidents, and ensuring the smooth operation of data center environments. This role requires experience in a secure environment and communication skills, with an emphasis on teamwork and reliability. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical infrastructure, managing incidents, and ensuring the smooth operation of data center environments. This role requires experience in a secure environment and communication skills, with an emphasis on teamwork and reliability. **

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Ensure uninterrupted operations
  • Identify and escalate faults
  • Act as central dispatcher
  • Manage incoming trouble tickets
  • Monitor data center security cameras

Nice-to-have

  • Maintain collegial working relationships
  • Advance state and build better world

Key Requirements

  • High school diploma or equivalent
  • One year experience in specialized area
  • Experience in a secure environment
  • Associate's degree or technical training in related field (preferred)
  • One year computer support experience (preferred)

Work Rights

Proof of legal authority to work in the US

Tailored Resume

Cover Letter