State Employees' Credit Union is seeking an Associate Member Services Representative in Roanoke Rapids, NC, to provide foundational support in branch operations while delivering exceptional member service. The role involves processing transactions, handling inquiries, and learning about various financial products, with a focus on compliance and member confidentiality
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of SECU branch operations.
Team members are responsible for providing exemplary member service by responding to inquiries via telephone, in-person, and digital channels.
Employees must comply with all credit union policies, maintain confidentiality, and process transactions including cash box management and account origination.
Matching Summary
Match Score: 75
State Employees' Credit Union is seeking an Associate Member Services Representative in Roanoke Rapids, NC, to provide foundational support in branch operations while delivering exceptional member service. The role involves processing transactions, handling inquiries, and learning about various financial products, with a focus on compliance and member confidentiality.
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Compliance with credit union policies and regulations
Proficiency in computer keyboard and phone systems
Nice-to-have
Bachelor's degree or CCUE Certification
Positive attitude toward members and teammates
Aptitude for developing member confidence and trust
Interest in financial advisory and real estate products
Willingness to learn CXone and mobile banking tools
Key Requirements
High school diploma or GED
Completion of Credit Unions Core Module Program within 12 months
No specific work authorization requirements mentioned