Specialist Ii, Deskside Support

Sonoco

**
Level 2 on-site support
Advanced troubleshooting skills
Ability to travel regularly
** Sonoco is seeking an IT Specialist for Field Services Support to ensure the reliability of end-user computing across its manufacturing plants and corporate offices. This role involves providing on-site technical support, troubleshooting, deployment, and collaboration with various teams, requiring regular travel between company locations. **

Job Summary

  • The IT Specialist ensures the reliability and functionality of end-user computing and local IT infrastructure services.
  • This role involves providing essential on-site support for incident resolution and project rollouts.
  • The position requires regular travel between company sites to deliver direct technical assistance.

Matching Summary

Match Score: 75

** Sonoco is seeking an IT Specialist for Field Services Support to ensure the reliability of end-user computing across its manufacturing plants and corporate offices. This role involves providing on-site technical support, troubleshooting, deployment, and collaboration with various teams, requiring regular travel between company locations. **

Skills & Requirements

Must-have

  • Level 2 on-site support
  • Advanced troubleshooting skills
  • Ability to travel regularly

Nice-to-have

  • Customer-focused approach
  • Strong problem-solving skills
  • Experience in manufacturing environments

Key Requirements

  • Bachelor’s degree in computer science
  • Proven experience in IT Deskside Support
  • Familiarity with ITSM tools

Work Rights

Not specified

Tailored Resume

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