Enrollment Services Advisor I

Texas A&M University

College Station, Texas, USA
Base: $45,000; bonus/equity: not specified; benefi...
Customer service orientation
Communication in various formats
Student advising and counseling
Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions

Job Summary

  • Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions.
  • Participate in presentations and workshops to support students and their families, and guide students to appropriate resources.
  • Texas A&M University offers a comprehensive benefits package, professional development opportunities, and a supportive work environment.

Matching Summary

Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions.

Salary

Base: $45,000; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, long-term disability insurance, paid holidays, sick leave, vacation

Skills & Requirements

Must-have

  • Customer service orientation
  • Communication in various formats
  • Student advising and counseling
  • Enrollment and academic services
  • Documentation in CRM and SIS

Nice-to-have

  • Adaptable and customer-focused
  • Enhance student experience
  • Collaborative team environment
  • Passion for student success

Key Requirements

  • Bachelor's degree or equivalent
  • Four months of student worker, customer service or related experience
  • Experience in higher education advising
  • Proficient in Microsoft products
  • Knowledge of Student Information Systems
  • Knowledge of financial aid, billing, admissions, or registrar functions

Work Rights

Not specified

Tailored Resume

Cover Letter