Customer Support Specialist

Sensus Xylem Inc

Saint-Augustin-de-Desmaures, Quebec, Canada
**
Bilingual french and english communication
Crm cpq erp system experience
Order entry and tracking proficiency
** Sensus Xylem Inc is seeking a bilingual Customer Support Specialist to provide exceptional service to clients in Saint-Augustin-de-Desmaures, Quebec. The role involves managing customer inquiries, processing orders, and supporting engineering projects, all while contributing to a collaborative and sustainable work environment. **

Job Summary

  • This role serves as a primary point of contact for clients, managing their requests, orders, technical questions, and administrative follow-up.
  • The position requires coordinating with internal teams including sales, logistics, billing, and engineering to ensure smooth project delivery from quote to invoice.
  • Joining the team offers opportunities to contribute to sustainable water solutions while participating in continuous improvement initiatives like Lean process mapping.

Matching Summary

Match Score: 75

** Sensus Xylem Inc is seeking a bilingual Customer Support Specialist to provide exceptional service to clients in Saint-Augustin-de-Desmaures, Quebec. The role involves managing customer inquiries, processing orders, and supporting engineering projects, all while contributing to a collaborative and sustainable work environment. **

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • CRM CPQ ERP system experience
  • Order entry and tracking proficiency

Nice-to-have

  • Lean process improvement participation
  • Engineering project support experience
  • Strong organizational and autonomy skills

Key Requirements

  • Bachelor's degree or minimum 3 years relevant experience
  • Fluency in French and English required
  • Experience with Salesforce, SAP, or similar systems preferred

Work Rights

Not specified

Tailored Resume

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