Assistant Reservations Manager

Makkah Clock Royal Tower, A Fairmont Hotel

Makkah, Saudi Arabia
On-site
Lead and manage reservations department
Coordinate group and individual reservations
Maximize revenues
Lead and manage all aspects of the Reservations department and ensure all service standards are followed

Job Summary

  • Lead and manage all aspects of the Reservations department and ensure all service standards are followed.
  • Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services.
  • We support you to grow and learn every day, making sure that work brings purpose to your life.

Matching Summary

Lead and manage all aspects of the Reservations department and ensure all service standards are followed.

Skills & Requirements

Must-have

  • Lead and manage Reservations department
  • Coordinate group and individual reservations
  • Maximize revenues
  • Conduct departmental meetings
  • Staff scheduling and budget adherence

Nice-to-have

  • Professional friendly and engaging service
  • Assist guests with hotel facilities
  • Focus attention on guest needs
  • Additional languages are an advantage

Key Requirements

  • Previous leadership experience in a similar role
  • Previous experience with a Property Management system
  • Computer literate in Microsoft Window applications
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Strong command of the English language

Work Rights

Not specified

Tailored Resume

Cover Letter