Customer Service Representative

Sanantoniovets

Seymour, CT, United States
**
Professional phone etiquette
Handle emotional clients
Manage emergency situations
** Sanantoniovets is seeking a personable and skilled Client Service Representative to serve as the primary contact for clients at their clinic in Seymour, CT. The ideal candidate will excel in customer service, manage multiple tasks simultaneously, and contribute positively to the clinic's welcoming environment. **

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 75

** Sanantoniovets is seeking a personable and skilled Client Service Representative to serve as the primary contact for clients at their clinic in Seymour, CT. The ideal candidate will excel in customer service, manage multiple tasks simultaneously, and contribute positively to the clinic's welcoming environment. **

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Manage emergency situations
  • Process payments accurately
  • Maintain client records
  • Computer efficiency

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Adapt to multiple situations
  • Detail-oriented

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience (preferred)
  • Experience with Veterinary Electronic Medical Records (preferred)
  • Knowledge of veterinary medical terminology (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter