Customer Account Administrator

Cargologic

Nuneaton, United Kingdom
Liaise with customers daily
Produce daily reports
Arrange shipping of products
Liaise with customers on a day-to-day basis to provide support and advice on any queries

Job Summary

  • Liaise with customers on a day-to-day basis to provide support and advice on any queries.
  • Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
  • Provide guidance, support and informal coaching to administrators and new colleagues.

Matching Summary

Liaise with customers on a day-to-day basis to provide support and advice on any queries.

Skills & Requirements

Must-have

  • Liaise with customers daily
  • Produce daily reports
  • Arrange shipping of products
  • Manage stock movements via WMS
  • Gather data for invoices
  • Advanced Microsoft Office skills

Nice-to-have

  • Provide informal coaching
  • Apply vigilance and care
  • Work within agreed timescales

Key Requirements

  • At least one years' experience in a similar role
  • Knowledge of industry principles and practices

Work Rights

Not specified

Tailored Resume

Cover Letter