Operations Reliability Engineer – Cloud Infrastructure

Genesys

India
Aws infrastructure support
Windows server administration
Incident detection and troubleshooting
Support the reliability, stability, and operational health of enterprise cloud and compute environments, primarily focusing on AWS infrastructure

Job Summary

  • Support the reliability, stability, and operational health of enterprise cloud and compute environments, primarily focusing on AWS infrastructure.
  • Resolve cloud and OS-related incidents through hands-on troubleshooting, monitor cloud observability platforms, and perform incident triage.
  • Collaborate across Cloud Engineering, Security, IAM, and Network teams to strengthen operational maturity and contribute to long-term automation and reliability initiatives.

Matching Summary

Support the reliability, stability, and operational health of enterprise cloud and compute environments, primarily focusing on AWS infrastructure.

Skills & Requirements

Must-have

  • AWS infrastructure support
  • Windows Server administration
  • incident detection and troubleshooting
  • patching and vulnerability remediation
  • operational monitoring
  • cloud observability platforms

Nice-to-have

  • empathy and collaboration
  • automation and reliability initiatives
  • improving monitoring accuracy
  • reducing alert noise
  • AIOps platforms

Key Requirements

  • 3+ years of experience
  • Bachelor’s degree or equivalent experience
  • Hands-on AWS services experience
  • Working knowledge of Windows Server
  • Light scripting updates (PowerShell, Python, YAML/JSON)

Work Rights

Not specified

Tailored Resume

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