Customer Service Representative

Lake Park Veterinary Clinic

Laredo, TX, United States
Depending on experience; not specified; not specif...
Professional phone etiquette
Ability to prioritize tasks
Problem-solving skills
Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Salary

Depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Ability to prioritize tasks
  • Problem-solving skills
  • Computer efficiency
  • Detail-oriented
  • Accept payments and make change

Nice-to-have

  • Empathy and compassion
  • Calm under pressure
  • Positive first and last impression

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter