Senior Executive, Policy Servicing

Prudential Corporation Asia Ltd

1-2 years health insurance policy servicing experience
Experience in shield function operations
Proficiency in ms office applications
The role involves processing customer requests for policy servicing including refunds, terminations, and plan changes within service standards

Job Summary

  • The role involves processing customer requests for policy servicing including refunds, terminations, and plan changes within service standards.
  • Candidates must be degree holders with at least 1-2 years of specific experience in Health insurance policy servicing within the Shield function.
  • The position requires a team player who can handle escalation cases, maintain accuracy, and support peak periods by working long hours or weekends.

Matching Summary

Match Score: 75

The role involves processing customer requests for policy servicing including refunds, terminations, and plan changes within service standards.

Skills & Requirements

Must-have

  • 1-2 years Health insurance policy servicing experience
  • Experience in Shield function operations
  • Proficiency in MS Office applications
  • Ability to work under pressure during peak periods

Nice-to-have

  • Strong interpersonal and communication skills
  • Meticulous attention to detail and accuracy
  • Problem-solving capabilities
  • Willingness to work weekends if required
  • High level of integrity and accountability

Key Requirements

  • Degree holder
  • 1-2 years working experience in Health insurance policy servicing
  • Experience working in the Shield function
  • English language proficiency

Work Rights

Not specified

Tailored Resume

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