Customer Banking Specialist - Mount Barker, Sa (15hr/wk)

Commonwealth Bank

Mount Barker, SA, Australia
Part-time (15 hours/week)
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 15 hours per week on a predetermined roster. The role focuses on delivering exceptional customer service, understanding customer needs, and facilitating access to banking products and services

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 15 hours per week on a predetermined roster. The role focuses on delivering exceptional customer service, understanding customer needs, and facilitating access to banking products and services.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • personal loan applications
  • credit card applications
  • adhere to bank procedures

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter