The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience
Job Summary
The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.
The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role.
The Training Coach – MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.
Matching Summary
The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.
Skills & Requirements
Must-have
patient care management
organization and communication
competency-based model
medical terminology proficiency
clinical skills in Point of Care Testing
Microsoft Office proficiency
Nice-to-have
effortless patient experience
welcoming culture of care
foster growth learning
enhance socialization of learner
passion and customer focus
Key Requirements
Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience
High school diploma or equivalent
Training or related experience required
One of the following certifications is required at time of hire: ARMA, CCMA, CMA, RMA, NCMA, NRCMA
Basic Life Support (BLS) required at time of hire
Computerize Provider Order Entry (CPOE) certification within 2 weeks