Credit Welfare Agent

octopusenergy.it

Sheffield, GB
On-site
Compassionate and resilient attitude
Willingness to work field-based lone working
Strong listening and communication skills
Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent in Sheffield, who will assist customers in debt by providing support through home visits and establishing sustainable repayment plans. The role involves a blend of fieldwork and desk-based interactions, focusing on effective communication and problem-solving

Job Summary

  • You will be completing welfare-focused home-visits to customers in debt.
  • The role is primarily field-based lone working but includes desk-based phone interactions.
  • You will help customers turn stressful debt situations into manageable paths forward.

Matching Summary

Match Score: 85

Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent in Sheffield, who will assist customers in debt by providing support through home visits and establishing sustainable repayment plans. The role involves a blend of fieldwork and desk-based interactions, focusing on effective communication and problem-solving.

Skills & Requirements

Must-have

  • Compassionate and resilient attitude
  • Willingness to work field-based lone working
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset
  • Ability to set up sustainable repayment plans
  • Experience with stressful debt situations

Work Rights

Not specified

Tailored Resume

Cover Letter