Junior Engineer/ Engineer- Service

KONE Oyj

Bangalore, India
Customer satisfaction
Equipment safety and performance
Service contract requirements
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for managing service operations, including technician safety, service delivery according to contracts, and cost control.
  • KONE fosters an innovative and collaborative working culture valuing individual contributions, employee engagement, and sustainability.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Equipment safety and performance
  • Service contract requirements
  • Field operations cost control
  • Technician performance management
  • Planned maintenance scheduling

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement
  • Sustainability focus
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Engineering degree or equivalent experience
  • Experience in service operations
  • Sales lead management experience
  • Ability to manage technicians

Work Rights

Not specified

Tailored Resume

Cover Letter