Customer Experience Account Support Management - Graduate
HPE
Central Singapore, Singapore
Onsite
Customer onboarding and post-sales operations
Proactive and support related services delivery
Trusted customer relationship management
This role is designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office
Job Summary
This role is designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.
The Customer Experience Account Support Management Graduate would be responsible for overseeing customer onboarding, ensuring successful service delivery, and developing strong trusted relationships with assigned customers.
HPE offers comprehensive benefits for physical, financial, and emotional wellbeing, and invests in your career development with specific programs to help you reach your goals.
Matching Summary
This role is designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.
Skills & Requirements
Must-have
Customer onboarding and post-sales operations
Proactive and support related services delivery
Trusted customer relationship management
Service improvement for account objectives
Achieve internal & customer KPIs
Operational Reviews and planned activities implementation
Nice-to-have
Empathy and enterprising approach
Positive and proactive attitude
Flexibility and autonomy
Team player spirit
Solution oriented mindset
Work under pressure
Key Requirements
Bachelor or Master’s degree in Business or relevant
Excellent interpersonal, communication and presentation skills
Customer relationship building skills
Structured work approach
Ability to operate effectively within a virtual team