House Recovery Specialist I (on-site)

Newrez

Not specified; not specified; medical, dental, vis...
Post charge-off collection experience
Fdcpa/cfpb compliance knowledge
Skip tracing tool proficiency
The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service while collecting on charged-off mortgage debt

Job Summary

  • The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service while collecting on charged-off mortgage debt.
  • Employees are empowered to build relationships with borrowers to find ways to meet obligations according to company standards.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and paid volunteer time off.

Matching Summary

The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service while collecting on charged-off mortgage debt.

Salary

Not specified; Not specified; Medical, dental, vision insurance; 401(k) with employer match; Paid Maternity Leave

Skills & Requirements

Must-have

  • Post charge-off collection experience
  • FDCPA/CFPB compliance knowledge
  • Skip tracing tool proficiency

Nice-to-have

  • Persuasive professional communication skills
  • Strong numeric aptitude and problem solving
  • Ability to work in fast-paced stressful environment

Key Requirements

  • High School education required
  • 1+ years collection experience preferred
  • Possession of a compliant smartphone

Work Rights

Not specified

Tailored Resume

Cover Letter