Ingeniero Jr O&m De Centro De Monitoreo Y Operaciones De Red Ti
Tigo Com Pa
24/7/365 monitoring
Level 1 incident resolution
Trouble ticket management
Supervise the availability and performance of IT Network platforms and services, ensuring timely detection of incidents and execution of first-level actions
Job Summary
Supervise the availability and performance of IT Network platforms and services, ensuring timely detection of incidents and execution of first-level actions.
Proactively monitor alarms and events, analyze and attend Level 1 incidents, and manage trouble tickets from opening to final resolution.
Tigo Bolivia invests in training and development programs, safety measures, and benefits, making it a great place to work with a focus on diversity and inclusion.
Matching Summary
Supervise the availability and performance of IT Network platforms and services, ensuring timely detection of incidents and execution of first-level actions.
Skills & Requirements
Must-have
24/7/365 monitoring
Level 1 incident resolution
Trouble ticket management
SOX controls compliance
Linux operating systems
IT system administration
Nice-to-have
Adaptability to changing environments
Continuous learning
Customer orientation
Effective communication
Teamwork
Key Requirements
Egresado/Licenciatura in Systems Engineering, Computer Engineering, Telecommunications