Travel Assist Operator (voice & Chat)

Momentum Solutions Egypt

Heliopolis, Egypt
Competitive earnings with incentive-based compensa...
On-site
Strong spoken and written english
Comfortable working on voice and chat
Ability to follow structured instructions
The role supports customers who have already booked flights by handling inbound calls and live chats regarding itinerary changes and cancellations

Job Summary

  • The role supports customers who have already booked flights by handling inbound calls and live chats regarding itinerary changes and cancellations.
  • Employees will communicate options clearly and professionally in English while following step-by-step processes to resolve cases.
  • The position offers competitive earnings through an incentive-based compensation plan and opportunities for career growth within a collaborative team.

Matching Summary

The role supports customers who have already booked flights by handling inbound calls and live chats regarding itinerary changes and cancellations.

Salary

Competitive earnings with incentive-based compensation; Not specified; Collaborative team environment and growth opportunities

Skills & Requirements

Must-have

  • Strong spoken and written English
  • Comfortable working on voice and chat
  • Ability to follow structured instructions

Nice-to-have

  • Customer service or call center experience
  • Interest in the travel industry
  • Basic computer skills and typing ability

Key Requirements

  • Full-time on-site work in Heliopolis
  • No GDS or airline reservation system experience required

Work Rights

Not specified

Tailored Resume

Cover Letter