Patient Access Representative

NewVista Behavioral Health

Springfield, OH, US
Not specified (assumed on-site based on job title and responsibilities).
High school diploma or ged
Microsoft office excel and word proficiency
10-key calculator operation skills
NewVista Behavioral Health is seeking a Patient Access Representative in Springfield, OH, to serve as the first point of contact for patients. The ideal candidate will possess strong customer service skills, attention to detail, and experience in healthcare financial processes

Job Summary

  • The Patient Access Representative serves as the primary point of contact for patients, ensuring high standards of customer service and compassion.
  • Responsibilities include facilitating patient entrance through scheduling, registration, benefit verification, pre-certification, and financial clearance processes.
  • The role requires maintaining accurate patient data while managing billing inquiries and communicating effectively with insurance companies and clinical staff.

Matching Summary

Match Score: 75

NewVista Behavioral Health is seeking a Patient Access Representative in Springfield, OH, to serve as the first point of contact for patients. The ideal candidate will possess strong customer service skills, attention to detail, and experience in healthcare financial processes.

Skills & Requirements

Must-have

  • High School Diploma or GED
  • Microsoft Office Excel and Word proficiency
  • 10-key calculator operation skills
  • Insurance benefit verification experience
  • Patient registration and data entry accuracy

Nice-to-have

  • Associates Degree in Healthcare or Finance
  • Knowledge of CPT, HCPCS, ICD-10 codes
  • Understanding of Medicare guidelines
  • Experience with medical terminology
  • Strong customer service orientation

Key Requirements

  • Minimum High School Diploma or GED required
  • One year experience in hospital or clinic financial/registration areas
  • Proficiency in Windows-based applications and 10-key calculator
  • Knowledge of federal, state, and accreditation agency guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter