Troubleshooter Service / Rabat

KONE Elevators Pty Ltd

Rabat, Morocco
Fully remote
Diagnose and resolve complex technical issues
Ensure safe working practices
Troubleshoot remote monitoring systems
KONE Elevators is seeking a highly skilled Troubleshooter for their service operations in Rabat, Morocco. The role requires expertise in diagnosing and resolving complex technical issues in the Elevator & Escalator industry, alongside a commitment to safety and customer satisfaction

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • You will play a key role in ensuring safety, reducing call-outs, and supporting the development of technical competencies within the team.
  • We offer a competitive total reward package aligned with the Moroccan market, ongoing technical training and development opportunities, and career growth within a global organization.

Matching Summary

Match Score: 85

KONE Elevators is seeking a highly skilled Troubleshooter for their service operations in Rabat, Morocco. The role requires expertise in diagnosing and resolving complex technical issues in the Elevator & Escalator industry, alongside a commitment to safety and customer satisfaction.

Skills & Requirements

Must-have

  • Diagnose and resolve complex technical issues
  • Ensure safe working practices
  • Troubleshoot remote monitoring systems
  • Analyze recurring faults
  • Provide structured feedback

Nice-to-have

  • Customer-centric service mindset
  • Proactive and customer-focused approach
  • Collaborative and safety-focused environment
  • Mentoring and coaching culture

Key Requirements

  • Minimum 5 years relevant experience
  • Electrical or Mechanical Engineering qualification
  • Mandatory Elevator & Escalator industry experience

Work Rights

Not specified

Tailored Resume

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