Serve as the primary point of contact for beta merchants, managing support, issue reporting, and feedback collection
Job Summary
Serve as the primary point of contact for beta merchants, managing support, issue reporting, and feedback collection.
Act as the coordination bridge between Production Support and Developers for production integration escalations, ensuring clear problem statements and driving closure.
Global Payments offers a comprehensive benefits package including medical, dental, vision care, EAP programs, paid time off, and retirement options.
Matching Summary
Serve as the primary point of contact for beta merchants, managing support, issue reporting, and feedback collection.
Skills & Requirements
Must-have
Beta program coordination
Production integration escalations
Merchant-facing operational support
Issue intake and coordination
Data gathering and analysis
Cross-functional communication
Nice-to-have
Dynamic team environment
Passion for success
Best-in-class payment technology
Key Requirements
Must be legally authorized to work in the United States
No current or future immigration sponsorship needed
Work Rights
Must be legally authorized to work for any employer in the United States