Concentrix is seeking a European Portuguese-speaking Customer Representative for their online booking services in Porto, Portugal. The role involves providing excellent customer service, building relationships, and ensuring customer satisfaction while working in a supportive environment that promotes career growth
Job Summary
As a Customer Service Representative, you will respond to customer inquiries across multiple channels, ensuring accurate and timely updates in CRM systems.
Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.
Concentrix offers full-time indefinite contracts, competitive salary, performance bonus, and career development programs.
Matching Summary
Match Score: 85
Concentrix is seeking a European Portuguese-speaking Customer Representative for their online booking services in Porto, Portugal. The role involves providing excellent customer service, building relationships, and ensuring customer satisfaction while working in a supportive environment that promotes career growth.
Skills & Requirements
Must-have
European Portuguese fluency
Respond to customer inquiries
Resolve customer issues professionally
Maintain professional communication tone
Nice-to-have
Passion for travel and hospitality
Proactive feedback on recurring issues
Collaborate with team members
Key Requirements
Fluent in European Portuguese (written and spoken)