Customer Service Representative

Insurance Administrative Solutions

Clearwater, FL, United States
Hybrid
Handle phone calls
Active listening
Microsoft office products
Provide prompt, courteous customer service, which meets or exceeds service standards

Job Summary

  • Provide prompt, courteous customer service, which meets or exceeds service standards.
  • Answer incoming Medicare Supplement calls in accordance with quality standards to provide information to agents/ insured about the status of a policy or any other question they may have.
  • This role will begin as fully onsite to support learning and team integration.

Matching Summary

Provide prompt, courteous customer service, which meets or exceeds service standards.

Skills & Requirements

Must-have

  • handle phone calls
  • active listening
  • Microsoft Office products
  • documentation skills
  • prioritize and manage time

Nice-to-have

  • adapt to different people
  • team communication
  • work-life balance focus

Key Requirements

  • High school diploma or GED
  • Up to 2 years customer support experience
  • Insurance background preferred
  • Reliable transportation and punctuality

Work Rights

Not specified

Tailored Resume

Cover Letter