Base: up to $22 ph; bonus/equity: bonus pyy opport...
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Exceptional client service
Team supervision
Operational support
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Livingston Animal Hospital is seeking a Customer Service Lead who is passionate about veterinary care and ready to take on a supervisory role. The ideal candidate will possess strong leadership abilities, customer service experience, and a commitment to fostering a positive environment for both clients and staff.
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Job Summary
This leadership role blends exceptional client service with team supervision and operational support, serving as the first and last point of contact for clients while guiding the reception team.
Key responsibilities include client service and communication, maintaining patient records and technology, and leadership and supervision of the reception team.
Benefits include competitive compensation up to $22 per hour, bonus pay, medical, dental, vision insurance, 401(k) with matching, paid time off, and employee pet discounts.
Matching Summary
Match Score: 75
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Livingston Animal Hospital is seeking a Customer Service Lead who is passionate about veterinary care and ready to take on a supervisory role. The ideal candidate will possess strong leadership abilities, customer service experience, and a commitment to fostering a positive environment for both clients and staff.
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Salary
Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling options
Skills & Requirements
Must-have
Exceptional client service
Team supervision
Operational support
Maintain accurate electronic medical records
Process billing transactions
Foster a culture of accountability
Nice-to-have
Passionate veterinary receptionist
Teaching and mentoring others
Positivity and accountability
Team-oriented work environment
Key Requirements
High school diploma
Minimum 3 years of customer service experience
At least 1 year of veterinary experience
1–2 years of leadership or supervisory experience (preferred)