Sr. Customer Service Representative- Belting

GENUINE PARTS COMPANY

Base: $27.06 - $35.22 ph; bonus/equity: not specif...
5+ years of related experience
Strong negotiation skills required
Excellent written and verbal communication
The Senior Customer Service Representative responds to customer inquiries and places orders while ensuring customer expectations are accurately determined and met

Job Summary

  • The Senior Customer Service Representative responds to customer inquiries and places orders while ensuring customer expectations are accurately determined and met.
  • This role influences gross profit by negotiating sale and purchase prices within parameters and may adjust non-contract pricing based on competition.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

The Senior Customer Service Representative responds to customer inquiries and places orders while ensuring customer expectations are accurately determined and met.

Salary

Base: $27.06 - $35.22 per hour; Bonus/Equity: Not specified; Benefits: Healthcare, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • 5+ years of related experience
  • Strong negotiation skills required
  • Excellent written and verbal communication
  • In-depth product knowledge
  • Ability to multi-task effectively

Nice-to-have

  • Experience in branch operations
  • Coaching less experienced staff
  • Process improvement mindset
  • Reliability and organization
  • Attention to detail

Key Requirements

  • High school diploma or GED
  • Five (5) or more years of related experience
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter