Associate Specialist , Technical Support (rahway, Nj)

39med

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: elig...
Hybrid (3 days on-site, 1 remote)
Macintosh, pc’s, mobile devices, printers, video conferencing
Customer-focused, passionate about end-user experience
Collaborating internationally to deliver services
39med is seeking an Associate Specialist in Technical Support for their Global End User Services team in Rahway, NJ, to provide technical assistance primarily to their Executive team. The ideal candidate will have strong communication skills, technical proficiency, and a customer-focused mindset

Job Summary

  • The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
  • The Executive Support technician will be the first point of contact for our Company Executives in the New Jersey office.
  • The role requires a high level of technical proficiency and requires an individual with executive presence and strong communication skills.

Matching Summary

Match Score: 85

39med is seeking an Associate Specialist in Technical Support for their Global End User Services team in Rahway, NJ, to provide technical assistance primarily to their Executive team. The ideal candidate will have strong communication skills, technical proficiency, and a customer-focused mindset.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: Eligible for annual bonus and long-term incentive; Benefits: Medical, dental, vision healthcare and other insurance benefits, retirement benefits, 401(k), paid holidays, vacation, compassionate and sick days.

Skills & Requirements

Must-have

  • Macintosh, PC’s, mobile devices, printers, video conferencing
  • customer-focused, passionate about end-user experience
  • collaborating internationally to deliver services
  • diagnose and resolve technical issues quickly
  • support for Senior Executives on-site and off-site

Nice-to-have

  • executive presence and strong communication skills
  • empowering end-user community with IT knowledge
  • inspire trust and become the 'go-to' person
  • stay 'on trend' to recommend solutions

Key Requirements

  • Minimum of 1 year of experience supporting internal desktop systems
  • High School Diploma or GED required
  • Experience supporting executive levels and their assistants
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies
  • Advanced knowledge of iOS and Android mobile devices

Work Rights

Not specified

Tailored Resume

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