Associate, It Desktop Support Analyst

KBR - Kellogg Brown & Root Pty Ltd

Gurgaon, India
Fully remote
Desktop incident management support
Build and configure pcs for deployment
Support corporate mobile phones
KBR is seeking an Associate IT Desktop Support Analyst for their Gurgaon location, responsible for providing desktop support to users, managing hardware, and ensuring effective incident management. The ideal candidate should have over three years of experience in desktop support and a qualification in Engineering or Science from a recognized institution

Job Summary

  • KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle including licensed process technologies and energy transition solutions.
  • The role involves delivery and installation of desktop assets, providing support to office and remote users, and managing hardware and IT services locally.
  • The position requires adherence to company policies and IT processes, escalation of unresolved incidents, and collaboration with vendors and internal staff.

Matching Summary

Match Score: 85

KBR is seeking an Associate IT Desktop Support Analyst for their Gurgaon location, responsible for providing desktop support to users, managing hardware, and ensuring effective incident management. The ideal candidate should have over three years of experience in desktop support and a qualification in Engineering or Science from a recognized institution.

Skills & Requirements

Must-have

  • Desktop Incident Management support
  • Build and configure PCs for deployment
  • Support corporate mobile phones
  • Manage local hardware warehouse
  • Physical movement of hardware equipment
  • Follow IT processes and company policies

Nice-to-have

  • Assist with vendor management
  • Maintain good relationships with staff
  • Provide status reporting to management
  • Support hardware for meeting rooms
  • Follow Health & Safety regulations

Key Requirements

  • 3+ years experience in Desktop Support
  • Qualification in Engineering or Science from regular college with no gaps

Work Rights

Not specified

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