客服人員

CTBC Holding

Taipei, Taiwan
Customer service experience
Ability to analyze customer feedback
Experience with digital communication channels
The role involves providing comprehensive customer service support through various communication channels

Job Summary

  • The role involves providing comprehensive customer service support through various communication channels.
  • You will collaborate with an intelligent customer service system to address real-time inquiries.
  • The position requires proactive suggestions for service optimization and process improvement.

Matching Summary

The role involves providing comprehensive customer service support through various communication channels.

Skills & Requirements

Must-have

  • Customer service experience
  • Ability to analyze customer feedback
  • Experience with digital communication channels

Nice-to-have

  • Positive and responsible attitude
  • Good communication skills
  • Attention to detail

Key Requirements

  • 2-3 years of telephone customer service experience
  • Experience in securities or banking industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter