Customer Care Coordinator/manager - Home Care

Healthcare Australia

Adelaide, South Australia, Australia
Not specified; benefits: bupy private health insur...
On-site
Strong communication and relationship-building skills
Experience in healthcare or aged care coordination
Ability to conduct face-to-face client visits
The role serves as the primary point of contact for clients, guiding them through their aged care journey with empathy and expertise

Job Summary

  • The role serves as the primary point of contact for clients, guiding them through their aged care journey with empathy and expertise.
  • Candidates will be responsible for building relationships, conducting assessments, and developing personalized care plans to support client independence.
  • The company offers a hybrid work model, a discount on private health insurance, and access to extra leave including a birthday day off.

Matching Summary

The role serves as the primary point of contact for clients, guiding them through their aged care journey with empathy and expertise.

Salary

Not specified; Benefits: BUPA Private health Insurance discount (7%); Hybrid Work: Flexible conditions

Skills & Requirements

Must-have

  • Strong communication and relationship-building skills
  • Experience in healthcare or aged care coordination
  • Ability to conduct face-to-face client visits
  • Proficiency in developing personalized care plans

Nice-to-have

  • Clinical background as RN or EN
  • Passion for making a meaningful difference
  • Proactive and compassionate approach
  • Experience with NDIS environments

Key Requirements

  • Experience in Service Coordination or Care Coordination
  • Background in healthcare, NDIS, or aged care environments
  • Clinical professionals (EN/RN) encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter