Senior Customer Success Manager (Transformation Advisor), Financial Services

Amazon

Toronto, ON, CA
Not specified; not specified; not specified
On-site
Cloud and ai transformation strategy
Executive-level stakeholder engagement
Financial services domain expertise
This role serves as the strategic partner guiding Canada's most complex financial institutions through multi-year cloud and AI transformations

Job Summary

  • This role serves as the strategic partner guiding Canada's most complex financial institutions through multi-year cloud and AI transformations.
  • You will own the customer relationship from strategy to execution, driving alignment across AWS Sales, Solutions Architecture, Professional Services, and Partners.
  • The position requires translating complex AI solutions into business cases for C-suite executives while de-risking execution at every level of the organization.

Matching Summary

This role serves as the strategic partner guiding Canada's most complex financial institutions through multi-year cloud and AI transformations.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Cloud and AI transformation strategy
  • Executive-level stakeholder engagement
  • Financial services domain expertise
  • Multi-year program management
  • Organizational change management

Nice-to-have

  • Mentorship and peer enablement
  • Cross-functional team alignment
  • Innovation session facilitation
  • Data infrastructure governance
  • Technical depth understanding

Key Requirements

  • Senior level experience in customer success or strategy
  • Proven track record in financial services sector
  • Ability to lead executive-level engagements

Work Rights

Not specified

Tailored Resume

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