Collections Analyst

Netflix

New York, New York, United States of America
Base: $120,000.00 - $200,000.00; bonus/equity: no ...
On-site
4+ years collections experience
Direct customer communication skills
High volume transaction management
This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products

Job Summary

  • This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products.
  • The ideal candidate will be hands-on, engaging directly with customers and senior management to negotiate resolutions for overdue balances.
  • Netflix offers a competitive compensation structure with flexible salary versus stock options choices and comprehensive benefits including health plans and paid time off.

Matching Summary

This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products.

Salary

Base: $120,000.00 - $200,000.00; Bonus/Equity: No bonuses; Stock options available annually; Benefits: Comprehensive health, 401(k) match, stock program

Skills & Requirements

Must-have

  • 4+ years collections experience
  • Direct customer communication skills
  • High volume transaction management

Nice-to-have

  • Spanish or Portuguese language proficiency
  • Cloud ERP system knowledge
  • Process improvement mindset

Key Requirements

  • Bachelor's degree required
  • At least 4 years in collections environment
  • Experience communicating directly with customers

Work Rights

Not specified

Tailored Resume

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