Engineer 2, Noc Installation (managed Services)

Sky (Comcast)

Colorado, US
Base: $29.01 - $43.52; bonus/equity: not specified...
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Troubleshooting operations issues
Manage escalated tickets
Technical solutions for operational problems
** Comcast is seeking an Engineer 2 for NOC Installation, focusing on managing escalated customer trouble tickets and providing technical solutions in a customer-facing environment. The role requires a blend of technical skills and customer service expertise to troubleshoot operational issues effectively. **

Job Summary

  • Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions.
  • This role requires a unique skillset of being highly technical while delivering a great customer experience.
  • Employees are expected to own the customer experience and support a culture of inclusion.

Matching Summary

Match Score: 75

** Comcast is seeking an Engineer 2 for NOC Installation, focusing on managing escalated customer trouble tickets and providing technical solutions in a customer-facing environment. The role requires a blend of technical skills and customer service expertise to troubleshoot operational issues effectively. **

Salary

Base: $29.01 - $43.52; Bonus/Equity: Not specified; Benefits: Best-in-class benefits provided

Skills & Requirements

Must-have

  • Troubleshooting operations issues
  • Manage escalated tickets
  • Technical solutions for operational problems

Nice-to-have

  • Delivering great customer experience
  • Knowledge resource for teams
  • Support a culture of inclusion

Key Requirements

  • Bachelor's Degree preferred
  • 2-5 years relevant work experience
  • Ability to work nights and weekends

Work Rights

Not specified

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