Otisline Operator

Otis

Mirqab, Kuwait
Not specified
4 years call centre operations experience
Fluent written and spoken english
Experience in construction or engineering organization
Otis is seeking a Customer Care Champion for their Otisline Contact Center in Kuwait, responsible for managing customer interactions and coordinating service requests. The ideal candidate should have relevant experience in call center operations and strong communication skills, particularly in English and Arabic preferred

Job Summary

  • The role serves as the primary interface between internal and external customers within the Otisline Contact Center Team.
  • Responsibilities include capturing client concerns, dispatching technicians, coordinating callbacks, and generating detailed service reports.
  • Otis is a global industry leader employing 72,000 people committed to safety, ethics, and quality across more than 200 countries.

Matching Summary

Match Score: 75

Otis is seeking a Customer Care Champion for their Otisline Contact Center in Kuwait, responsible for managing customer interactions and coordinating service requests. The ideal candidate should have relevant experience in call center operations and strong communication skills, particularly in English and Arabic preferred.

Skills & Requirements

Must-have

  • 4 years call centre operations experience
  • Fluent written and spoken English
  • Experience in construction or engineering organization

Nice-to-have

  • Arabic language proficiency preferred
  • Ability to upskill into other areas
  • Flexible work environment

Key Requirements

  • Associate degree in Arts/Science or equivalent
  • Minimum of 4 years relevant experience
  • At least 2 years in positions of increasing responsibilities

Work Rights

Not specified

Tailored Resume

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