Claims Advisor

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Case management
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
  • We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

Matching Summary

As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • case management
  • actioned within appropriate timeframes
  • manage telephone enquiries
  • recording and maintaining accurate records
  • Proficient use of Microsoft Office Suite

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • embrace change with confidence
  • multi-system environment
  • learning and growing within the business
  • celebrates diversity and inclusion

Key Requirements

  • return-to-work journey
  • injury recovery
  • reasonable claim costs
  • Communication Policy
  • expert advice and support

Work Rights

Not specified

Tailored Resume

Cover Letter