We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP
Job Summary
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
You’ll be welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
Pay starts at $17.00/hour DOE + tips, and we offer a diverse and inclusive workplace where hiring decisions are based on what you can bring to the team.
Matching Summary
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
Salary
Base: $17.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified
Skills & Requirements
Must-have
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Responding to complaints with patience
Keeping the lobby clean
Welcoming pet parents and their furry VIPs
Nice-to-have
Concierge and chaos coordinator
Fluent in human and hound
Love pets and people
Charm of a customer service pro
Heart of a dog mom or dad
Key Requirements
1+ year customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required