Customer Banking Specialist Relief - Bairnsdale

CommBank

Bairnsdale, Australia
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • Employees will provide financial health checks to assess customer needs and identify changes while offering options through digital technology demonstrations.
  • The position requires traveling frequently to support multiple branches in Bairnsdale, Lakes Entrance, Orbost, and occasionally Sale.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail
  • Strong problem-solving skills for customers

Nice-to-have

  • Genuine interest in building a career
  • Ability to work in busy commercial environment
  • Holistic approach to customer solutions
  • Championing risk-adverse culture

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

Cover Letter