Manager, Customer Growth Activation

Comcast

Customer retention strategy implementation
Develop and deploy quarterly activation plans
Measure individual campaign performance
This individual is accountable for efficiently and effectively translating strategy into executable marketing plans to drive incremental revenue and reduce churn among existing Xfinity customers

Job Summary

  • This individual is accountable for efficiently and effectively translating strategy into executable marketing plans to drive incremental revenue and reduce churn among existing Xfinity customers.
  • As a subject matter expert in customer marketing, the Manager partners across Xfinity teams including EBI, AI Product, Finance, Communications, Care/Retention, Outbound Telemarketing, Retail, and miscellaneous other stakeholders to ensure quarterly marketing programs focused on retaining and engaging customers align with strategic objectives.
  • The position requires a proven track record of building successful marketing programs to accomplish strategic objectives.

Matching Summary

This individual is accountable for efficiently and effectively translating strategy into executable marketing plans to drive incremental revenue and reduce churn among existing Xfinity customers.

Skills & Requirements

Must-have

  • Customer retention strategy implementation
  • Develop and deploy quarterly activation plans
  • Measure individual campaign performance
  • Drive customers to low-cost digital channels
  • Customer marketing subject matter expert

Nice-to-have

  • Lead with positivity
  • Growth mindset
  • Teamwork passion
  • Revolutionize industries

Key Requirements

  • 5-7 years of related experience
  • Bachelors or equivalent
  • Omni-channel marketing experience

Work Rights

Not specified

Tailored Resume

Cover Letter