Job Summary

• Provide specialized support to the Service Business tendered repair process, including booking orders, initiating downpayments, requisitioning parts, and coordinating repairs.
• Interact with General Manager, Salespeople, Supervisors, and Technicians to increase tender repair revenues and enhance customer communication.
• KONE offers a competitive salary, flexible work schedule, opportunities to learn and grow, and a comprehensive benefits package including 401K, health insurance, and tuition reimbursement.

Matching Summary

Salary

Base: $58,600 – $76,900; Bonus/Equity: Annual Bonus plan at 5% Target Incentive; Benefits: Medical, Dental, Vision, 401K Employer Match, Paid Time Off, etc.

Skills & Requirements

Key Requirements

• 2+ years progressive customer service experience
• High School education or equivalent
• Proficient in MS Word and Excel
• Well Organized
• Customer service mindset

Work Rights