Technical Operational Manager

G-P

Remote, United States
Not specified; not specified; competitive compensa...
Remote
5+ years engineering operations experience
Expert-level jira cloud administration skills
Jellyfish power user proficiency
This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools

Job Summary

  • This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.
  • The candidate is expected to be an AI-first practitioner who uses agentic tooling to automate mundane tasks and focus on high-leverage improvements.
  • The position involves standardizing issue types across 20+ squads to ensure statistically valid insights for leadership regarding investment distribution.

Matching Summary

This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.

Salary

Not specified; Not specified; Competitive compensation and benefits mentioned

Skills & Requirements

Must-have

  • 5+ years Engineering Operations experience
  • Expert-level Jira Cloud administration skills
  • Jellyfish power user proficiency
  • AI-first practitioner mindset
  • DORA and Flow Metrics monitoring

Nice-to-have

  • Experience with Atlassian Intelligence tools
  • Knowledge of R&D tax credit reporting
  • Ability to synthesize data into executive narratives
  • Familiarity with AI coding assistants like Copilot
  • Strong stakeholder engagement capabilities

Key Requirements

  • 5+ years in Engineering Operations or Program Management
  • Expert-level Jira Cloud administration
  • Power user proficiency in Jellyfish

Work Rights

Not specified

Tailored Resume

Cover Letter