Senior Data Center Customer Operations

Equinix

Pantin, France
Attractive remuneration; annual performance bonus;...
Skilled rack and stack support
Layer 1 2 3 cross connect testing
Troubleshooting copper and fiber links
The role involves maintaining critical digital infrastructure by managing skilled requests, installations, and cross-connects for global customers

Job Summary

  • The role involves maintaining critical digital infrastructure by managing skilled requests, installations, and cross-connects for global customers.
  • Candidates must possess deep understanding of standard operating procedures to handle complex tasks like intra-cage fiber trays and circuit testing.
  • Equinix offers a culture that values human connection, professional development, and provides benefits including fully covered family health insurance.

Matching Summary

The role involves maintaining critical digital infrastructure by managing skilled requests, installations, and cross-connects for global customers.

Salary

Attractive remuneration; Annual performance bonus; Fully covered family health insurance

Skills & Requirements

Must-have

  • Skilled rack and stack support
  • Layer 1 2 3 cross connect testing
  • Troubleshooting copper and fiber links
  • Queue management and reporting
  • Purchase order creation

Nice-to-have

  • Coaching junior team members
  • Advanced capacity planning
  • Strong English communication skills
  • Proactive stakeholder partnership
  • Customer satisfaction focus

Key Requirements

  • High school diploma or equivalent experience
  • BTS or DUT in Electricity/IT/Maintenance
  • Technical experience in data center environments
  • Fluent English written and oral proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter