Customer Service Representative

GENUINE PARTS COMPANY

Santa Rosa, Mexico
Accurate order fulfillment
Customer inquiry response
Order entry
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing calls under close supervision

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing calls under close supervision.
  • This role involves responding to customer inquiries, providing quotes, entering orders, and influencing profitability by negotiating pricing within parameters.
  • Motion Industries offers an excellent benefits package including major medical, dental, vacation, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing calls under close supervision.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Customer inquiry response
  • Order entry
  • Inventory management
  • Cost-effective shipping determination

Nice-to-have

  • Relationship building
  • Process improvement involvement
  • Customer satisfaction focus

Key Requirements

  • University degree required
  • Bilingual Spanish/English
  • Intermediate/Advanced English proficiency
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter