Préposé, Centre De Contrôle

Cogeco Inc

Trois-Rivières, QC, CA
Base: $24.07 - $36.19 ph; bonus/equity: not specif...
Temporary (fixed term) - onsite
French spoken and written proficiency
Weekend and evening availability
Customer service orientation
Cogeco Inc. is seeking a temporary Control Center Operator for their Trois-Rivières location, responsible for managing technician schedules and customer service inquiries. The role emphasizes a customer-centric attitude and teamwork, with a focus on optimizing service delivery

Job Summary

  • The role involves receiving calls, planning technician dispatches to optimize daily travel, and ensuring excellent customer service.
  • Employees must be attentive listeners who provide professional responses to client questions and problems while maintaining a customer-first attitude.
  • This temporary position runs from May 1st to September 1st, 2026, requiring flexibility to work weekends and evenings in Trois-Rivières.

Matching Summary

Match Score: 75

Cogeco Inc. is seeking a temporary Control Center Operator for their Trois-Rivières location, responsible for managing technician schedules and customer service inquiries. The role emphasizes a customer-centric attitude and teamwork, with a focus on optimizing service delivery.

Salary

Base: $24.07 - $36.19 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • French spoken and written proficiency
  • Weekend and evening availability
  • Customer service orientation
  • Schedule optimization skills

Nice-to-have

  • Agile and dedicated mindset
  • Genuine connection with clients
  • Team collaboration spirit

Key Requirements

  • Bonne connaissance du français parlé et écrit
  • Disponibilité pour travailler la fin de semaine et les soirs

Work Rights

Not specified

Tailored Resume

Cover Letter