Venue Technology Supervisor - Blossom Music Center

Legends Global

Cuyahoga Falls, OH, United States
On-site
Customer service-focused
Work independently
Fast paced dynamic work environment
Legends Global is seeking a Venue Technology Supervisor for the Blossom Music Center in Cuyahoga Falls, OH. The ideal candidate will possess strong customer service skills, technical knowledge, and the ability to adapt in a fast-paced environment, supporting various technology functions during events

Job Summary

  • Candidate must be customer service-focused with the ability to work independently and be flexible to support at any Legends Hospitality locations.
  • Responsibilities include providing event day setup and support of point-of-sale systems, desktop support, working with vendors, and performing level 1 & 2 support for system problems.
  • Qualifications include a Bachelor’s degree or equivalent experience, 1-3+ years of relevant work experience, basic PC hardware knowledge, networking understanding, and experience with Windows operating systems and virtual environments.

Matching Summary

Match Score: 75

Legends Global is seeking a Venue Technology Supervisor for the Blossom Music Center in Cuyahoga Falls, OH. The ideal candidate will possess strong customer service skills, technical knowledge, and the ability to adapt in a fast-paced environment, supporting various technology functions during events.

Skills & Requirements

Must-have

  • customer service-focused
  • work independently
  • fast paced dynamic work environment
  • analytical and problem-solving skills
  • organize manage and complete multiple tasks
  • strong verbal and written communication
  • establish and maintain effective working relationships
  • event day setup and support of point-of-sale systems
  • desktop support services
  • work with vendors and service providers
  • level 1 & 2 support of point-of-sale system problems
  • building wide point of contact on IT related matters
  • stadium walk-through to ensure all systems are operational
  • replacement of defective hardware
  • diagnoses of software firmware & hardware errors
  • tracking RMA’s of all equipment
  • basic PC hardware knowledge
  • good understanding on networking including TCP/IP VLAN’s
  • administration experience with Windows operating systems
  • experience with wireless LAN concepts
  • experience with Windows XP/Windows 7 and Microsoft Office Suite
  • experience with virtual environments
  • knowledge of Microsoft and Mac applications
  • knowledge and usage of wireless terminologies and security technologies
  • knowledge in CAT5/6 crimping
  • able to move fast and act on assigned duties
  • ability to walk stand or sit for extended periods
  • ability to reach bend stoop wipe push and pull
  • ability to lift and carry items weighing 10-30 pounds up to 50 pounds

Nice-to-have

  • flexibility to help support at any Legends Hospitality locations
  • changing work priorities
  • exposure to event support or retail sales experience
  • relevant industry certifications
  • practice safe work habits
  • follow all safety policies and procedures and regulations
  • complete company-wide safety training

Key Requirements

  • 1-3+ years of relevant work experience
  • Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
  • Relevant industry certifications
  • Must be able to report to the stadium no less than 4 hours prior to each game/event, or as directed
  • Flexible scheduling and reliable transportation required
  • Applicant may be asked to work events at other Legends sites in the LA/OC area

Work Rights

Not specified

Tailored Resume

Cover Letter