Customer Success Manager - Smb

Seesaw

Remote, United States
Base: $31-$37ph ($80,600-$96,200 ote); commission ...
Remote
3 years quota-carrying experience
New york boces account management
Full customer lifecycle management
Seesaw is an ed-tech company with over 10 million monthly users across 150+ countries dedicated to making learning accessible

Job Summary

  • Seesaw is an ed-tech company with over 10 million monthly users across 150+ countries dedicated to making learning accessible.
  • The role involves owning the post-sales journey for small and mid-market district accounts while managing relationships across New York's cooperative education networks.
  • Total compensation includes a base salary of $80,600–$96,200 OTE plus benefits like medical coverage, 401k match, and flexible paid time off.

Matching Summary

Seesaw is an ed-tech company with over 10 million monthly users across 150+ countries dedicated to making learning accessible.

Salary

Base: $31-$37/hour ($80,600-$96,200 OTE); Commission target: $16,120-$19,240; Benefits: Medical/Dental/Vision, 401k Match, PTO, Stipends

Skills & Requirements

Must-have

  • 3 years quota-carrying experience
  • New York BOCES account management
  • Full customer lifecycle management
  • K-12 education space knowledge
  • Northeast territory travel capability

Nice-to-have

  • Educational technology background
  • Data-driven consultative approach
  • Cross-functional collaboration skills
  • Empathy in dynamic environments
  • Strategic expansion planning

Key Requirements

  • Minimum 3 years in quota-carrying roles
  • Proven experience with New York BOCES
  • Located in NY, NJ, CT, RI, or MA
  • Experience managing full customer lifecycle

Work Rights

Must be located in NY, NJ, CT, RI, or MA

Tailored Resume

Cover Letter