Community Management Lead

Maya Philippines

Search By Location
**
4+ years community management experience
Facebook group and reddit moderation
Social listening and sentiment reporting
** The Community Management Lead at Maya Philippines is responsible for driving positive engagement and brand trust through effective community management across various platforms. The ideal candidate should have substantial experience in community management, particularly in fintech or digitally regulated environments, and possess strong communication and moderation skills. **

Job Summary

  • The role drives trust and positive word-of-mouth by leading best-in-class community management across owned channels and high-visibility platforms.
  • Candidates must enforce rules and moderation standards to ensure psychologically safe environments, especially during sensitive periods.
  • The position involves conducting continuous social listening and translating insights into recommendations for internal stakeholders and leadership.

Matching Summary

Match Score: 75

** The Community Management Lead at Maya Philippines is responsible for driving positive engagement and brand trust through effective community management across various platforms. The ideal candidate should have substantial experience in community management, particularly in fintech or digitally regulated environments, and possess strong communication and moderation skills. **

Skills & Requirements

Must-have

  • 4+ years community management experience
  • Facebook Group and Reddit moderation
  • Social listening and sentiment reporting
  • Regulated industry background preferred

Nice-to-have

  • Fintech or digital banking experience
  • Human-centric communication style
  • Cross-functional collaboration skills
  • High ethical standards in trust environments

Key Requirements

  • Minimum 4 years of relevant experience
  • Bachelor's degree in Communications or related field
  • Experience in fintech or regulated industries

Work Rights

Not specified

Tailored Resume

Cover Letter