Part Time - Transportation Services - Customer Service Representative

Penn State University

University Park, PA, US
Hybrid
Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
Penn State University is seeking a part-time Customer Service Representative for their Transportation Services department at University Park, PA. The role involves providing support for various university functions and requires a good understanding of university policies to assist customers effectively

Job Summary

  • Customer Service Representatives provide internal and external support for University functions including housing, dining, transportation, and athletics.
  • The role involves greeting faculty, staff, students, and visitors while troubleshooting issues and processing financial transactions.
  • This is a part-time position working four hours per day between 10:30 a.m. and 3:00 p.m. on-site at Penn State University Park.

Matching Summary

Match Score: 85

Penn State University is seeking a part-time Customer Service Representative for their Transportation Services department at University Park, PA. The role involves providing support for various university functions and requires a good understanding of university policies to assist customers effectively.

Skills & Requirements

Must-have

  • Knowledge of university policies and procedures
  • Ability to troubleshoot customer issues
  • Experience with point-of-sale systems
  • Strong verbal and written communication skills
  • Availability to work Monday through Friday

Nice-to-have

  • Experience in hospitality or event services
  • Ability to promote university programs
  • Skill in inventory management
  • Previous supervisory experience preferred

Key Requirements

  • Successful completion of background check(s)
  • Current employment or student status required for internal application
  • Must be available to work specific weekday hours

Work Rights

Not specified

Tailored Resume

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